![]() When I made the change over to Jonz Catering, the owner was still using 'Hammer and Chisel' (Office Word and a calculator, not EVEN excel!!), to do catering proposals. I just wanted to let you know what a great product that we believe that you have! I first researched your product, after a rave review from another local caterer, I then convinced the company that I was working for to get your software. I think that's been worked on but I believe it still lacks a lot of features of the full computer version. CONSĪt the time I was using it (I stopped 2 years ago to raise our son and hire someone to take over for me) there was very little I could do on a mobile device or phone. The menu details and invoicing ease was great too. The details and the ability work around and create your own options. ![]() I can't say enough good things about the service and the staff! Totally worth the cost. It takes a little bit of practice to get everything sorted out and create proposals but once you get the hang of it you fly through them send customers professional and thorough proposals and invoices super quickly and close the deal. The use of the software increased our efficiency, productivity and therefore profitability almost instantly. They have great work-arounds to manage almost anything you need. ![]() If they didn't have a feature, they worked on creating one. BUT necessary!įrom start to finish TPP's customer service was always friendly, and above & beyond helpful. Trying to get all the information together needed for this program & learning how to use it at the same time is overwhelming & time consuming. The only con, that I have found so far, is just the beginning of the process can be a bit overwhelming. This has saved me a lot of my time! I now have more time to respond to clients faster & more efficiently. My favorite thing about this program is that once you have everything entered in for an event, all you have to do is pull up the report that you need & it's all compiled for you & ready to go. ![]() He's very patient, caring & works hard for you to make sure that everything is running smoothly. (from Client Care) has been the best person throughout this entire process. is super responsive & helpful when it comes to TPP Pay and is very friendly. She answers any questions that you have & checks in with you to see how you're coming along with the program. If anything else, you will definitely appreciate their amazing customer service. Everyone working within TPP is kind, knowledgeable & super helpful. ![]()
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